Multivendor Support Services
Multivendor Support Services offers an improved maintenance experience by providing a single point of contact for diverse OEM hardware and software products, to best accommodate server, storage, networking, security and software maintenance support needs.
Our Multivendor Support Services provide a worldwide reach for fast access to experienced technical support personnel around the clock, with a comprehensive set of hardware and software support services that help identify dependencies across client’s IT portfolio.
What we do
Infrastructure Support
Leverage IBM to support your IBM Power, IBM Z, IBM LinuxONE, IBM Storage and multivendor infrastructure
Project and premium services
Build a customised support strategy with premium services to drive consistency and reduce downtime in your data center
Support Insights
Insights and analytics provide headlights into support gaps, interoperability and security issues, inventory and more
Benefits
High availability & security
Leverage predictive analysis and a dedicated technical account manager to manage and mitigate IT problems before those problems threaten buisness continuity
Cost savings
Consolidate support vendors to drive cost savings, free up your IT team for strategic projects and reduce vendor management
Support simplification
Streamline support with data center support consolidation to reduce time spent managing contracts and vendors. Leverage IT services to let IBM manage your day-to-day data center needs.
Who we support
By partnering with us, you can enhance performance and system availability, boosting the return on your IT investments and driving your digital transformation forward.
Our team of specialized engineers, with their vast experience and expertise, will help bridge the skills gap of your in-house IT staff. Additionally, we provide access to a network of experienced technicians in nearly 130 countries, ready to tackle your most complex support issues.